Why Knowledge Bases Are The Next Big Thing

Most organizations are filled to bursting with databases, most specifically dedicated to supporting one particular application or another. There’s also data in documents, spreadsheets, and other data stores, and that it’s just a matter of laziness that most of this data is not available to other parts of an organization. Buy the right tool (or hire enough open source developers to build the right tool) and you achieve digital nirvana.

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