Better One-To-One Communications And Personalized Experiences In Health And Human Services (HHS) By Leveraging Customer Engagement Platforms

To elevate the human experience, HHS agencies need to deliver the right content to the right person at the right time through their preferred channel. Technology, coupled with a sound personalization strategy, can make it happen. As psychologist, economist, and Nobel Laureate Herbert A. Simon observed, “A wealth of information

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Responding To Disaster: Brand Messaging And Communications Tips In A Crisis

Communication has always and will always be essential to branding. The right communication strategy is how you share your unique tone of voice with your audience, demonstrate your personality, and deliver valuable information. When disaster strikes, your brand communications are how you alleviate consumer fears and let customers know that

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