Better One-To-One Communications And Personalized Experiences In Health And Human Services (HHS) By Leveraging Customer Engagement Platforms

To elevate the human experience, HHS agencies need to deliver the right content to the right person at the right time through their preferred channel. Technology, coupled with a sound personalization strategy, can make it happen. As psychologist, economist, and Nobel Laureate Herbert A. Simon observed, “A wealth of information

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