Strengthening Your Customer Service With AI: Creating And Delivering A Dynamic Experience That Provides Right Information And Incentives To Customers

Reimagining AI strategies to unlock a true end-to-end customer experience. Artificial intelligence can integrate two marketing tactics – getting the right offers to customers at the right time and delivering great post-sales service – to make the customer experience even better. For every brand, helping customers make purchase decisions by

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The CEO Of Chipotle Brian Niccol – On Strengthening The Company’s Culinary Culture And Harnessing The Power Of Digital

Niccol was the CEO of Taco Bell before he became the chief executive of Chipotle, in 2018. He had watched Chipotle’s launch and rise with fascination and had enjoyed its burritos and bowls. But now he saw that it needed to get its business back on track fast. Customer lines

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