Companies were shifting to everything-as-a-service IT even before the pandemic boosted the value of flexibility, and the second Deloitte Everything-as-a-Service (XaaS) Study shows adopters increasingly prizing the XaaS model. Introduction Over the past decade, leaders have become increasingly taken with the idea of everything-as-a-service (XaaS). Across industries, organizations have looked
Cloud computing is changing how products are designed; enabling closer collaboration between the corporate IT department and other business units, including sales, finance and forecasting; and fostering more customer interaction, even to a point of jointly developing products with their consumers. In particular, new ways of writing and deploying software
“Information technology is revolutionizing products, from appliances to cars to mining equipment. Products once composed solely of mechanical and electrical parts have become complex systems combining hardware, sensors, electronics, and software that connect through the internet in myriad ways. These “smart, connected products” offer exponentially expanding opportunities for new functionality,
Is blockchain the technology of the future? George Gilder, author of Life After Google, argues that bitcoin and blockchain technology is revolutionizing the Internet. He sits down with Peter Robinson to discuss technology, cloud computing, big data, and the growing role of blockchain in innovating new technologies. Gilder argues that
Hot on the heels of KubeCon+CloudNativeCon, Rancher Labs announced the acceptance of K3s by the Cloud Native Computing Foundation (CNCF). It’s joining the likes of OpenTelemetry, Network Service Mesh, Longhorn and 30 other projects in the Sandbox. At first glance, it comes across as yet another open source project joining
In the software industry, open source has become a way of life. If not quite the de facto choice for enterprise software at every level (proprietary vendor-closed software isn’t going away any time this decade), then we can at least say that we’re seeing major organizations embrace a high degree
Your business is preparing to launch a brand new product into the market. The product has been built and refined through many iterations, and now you are ready to ship it to customers. Only one question remains: what price should you charge for your product?
In this article, we analyze Van Westendorp’s Price Sensitivity Model, a data-driven pricing model that uses survey data to determine customers’ willingness to pay for your product. This article details how the Van Westendorp model works, why it addresses shortcomings in current pricing conventions that many businesses use, and what its limitations are.
Even in the midst of a global pandemic, there is one thing that’s for sure: people still want to be treated well. This concept is at the core of customer experience – the simple idea of people wanting to feel seen, known, and appreciated by the companies they’re buying from. Even as many companies seek to temporarily halt production of certain items or close their doors to dine-in patrons, they’re finding themselves in a weird place: wanting to stay top-of-mind for customers amidst potential closures, and not wanting to stir anxiety or fear while they do it. In fact, according to a June 2020 survey (1) performed by our team at Futurum Research, which talked to 330 companies in North America and Europe, 57% said their entire business model needed to reconsidered in the wake of COVID-19. Let’s just say that things are about to get a whole lot more competitive and CX may be the thing that keeps you in business.
As we start a new decade, the top trends for business analytics platforms are cloud, artificial intelligence, automation, on-device (edge) analytics, and augmentation. Cloud ecosystems empowered with AI have matured greatly in recent years. Smart, augmented prediction and decision-making tools are at a stage where they are ready to be deployed across organizations, from the boardroom to the shop floor. The challenge is making sure your business is ready to use them.
As the CEO of the world’s most valuable company, one that works with hundreds of millions of customers and employs more than 150,000 people, Satya Nadella has a unique vantage point for observing technology’s role in combatting Covid-19. The Microsoft chief says he is seeing a migration to newer cloud technology in local governments, schools and hospitals that is in some cases skipping multiple generations of tech.
Demis Hassabis will discuss the capabilities and power of self-learning systems. He will illustrate this with reference to some of DeepMind’s recent breakthroughs, including the AlphaZero, AlphaStar and AlphaFold systems, and talk about the implications of cutting-edge AI research for scientific and philosophical discovery.
Way too often, we’re guilty of relying on data to make decisions for us. And who can you blame us? Data is sexy. It’s tangible. It makes it easy to support our argument. But without context, we can’t replicate the successes or fully understand the shortcomings that the data conveys.