Exceptional customer service plays an essential role in the success of any eCommerce business. This is even more true now that the voices of consumers are becoming more and more powerful, thanks to social media. They are aware of it and are interested in wielding their power. That’s one reason
Tag: outsourcing
What Are The Pitfalls Of Outsourcing Self-Awareness To AI? What Leaders Need To Know.
By design, AI and ML mimic aspects of human-like cognition and decision-making, using algorithms and training data to “learn” and develop answers and solutions independently rather than operating according to set programing.