The Role Of Culture In Digital Transformation By Nik Puri – Senior Vice Precedent IT At FedEx

Nik Puri, SVP IT at FedEx keynote speech from GDS Groups Technology Insight Summit. Disruption is nothing new. What’s different today is the speed at which disruption is happening – particularly when it comes to technology which is addressed at our GDS Summits. 72% of Fortune 500 CEOs cite the …

What Is Customer Experience And To Improve It

“Anyone who has signed up for cell phone service, attempted to claim a rebate, or navigated a call center has probably suffered from a company’s apparent indifference to what should be its first concern: the customer experiences that culminate in either satisfaction or disappointment and defection. Customer experience is the …

7 Ways To Build Fairer Data-Informed Culture For Human Resource [HR]

According to LinkedIn’s talent solution report “The Rise of Analytics in HR – An Era of Talent Intelligence” – people data and analytics is now one of the hottest, most in-demand skills for HR professionals and ranks as one of the most important human capital trends for organizations today. Companies …

The 5 Key Positions Every Data Science Team Should Have

“Building a data science product is quite like constructing your home. Using this analogy let’s look at the five roles and skills that the best data science teams hire for.” The CEO of a large financial services firm was a big supporter of advanced analytics. He decided to get his …

Man-Made Minds: Living With Thinking Machines

In recent years, machines have grown increasingly capable of listening, communicating, and learning – transforming the way they collaborate with us, and significantly impacting our economy, health, and daily routines. Who, or what, are these thinking machines? As we teach them to become more sophisticated, how will they complement our …

Developing A Brand Strategy – If You’re Not A Brand, You’re A Commodity

Many experts believe that branding is one of the most crucial components of running a successful business. For instance, did you know that 77% of customers make purchases because of a brand’s name? Or how about the fact that 82% of investors are guided in their decisions by the strength …