The notion that companies must go above and beyond in their customer service activities is so entrenched that managers rarely examine it. But a study of more than 75,000 people interacting with contact-center representatives or using self-service channels found that over-the-top efforts make little difference: All customers really want is
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Cyber Threat Intelligence: What Is CTI, Who Can Be Benefited From CTI And Basic Introduction Of Different Kinds Of CTI
Get to know the ins and outs of cyber threat intelligence and how your company’s security can be can be strengthened by putting threat intelligence into place. Cyber threat intelligence (CTI) is a concept that is crucial to the security of corporate networks, yet it can be difficult to really
