Introduction Based on industry trends we have tracked so far, providers have consciously been trying to craft customer-centric solutions to entice customers and sustain their loyalty via subscription models for their anything as a service (XaaS) offerings. But one of the evolving expectations from customers is further differentiation when choosing
Tag: anything
Creating XaaS Business (Anything As A Service): Building Scalable Lead-To-Cash Operations For Industry 4.0 With Sales And Back-Office Capabilities
In an XaaS environment, leaders are looking to meet changing customer needs by transforming their lead-to-cash value chain. In the 16th article in our series on digital industrial transformation, we examine how to institute a scalable yet flexible omnichannel sales process. Introduction Shifting to an as-a-service purchasing model can present
