Infrastructure is on the up. Software application development is driven by many trends on a year-on-year basis, but key among the current major drivers is a push to create and enable more powerful, more manageable and more flexible controls that work at the infrastructure level. Given that infrastructure is now,
Companies often believe they should make their customers’ experiences as effortless and predictable as possible. But the authors’ research shows that this approach is overly simplistic – and can even backfire. While in some instances (say, watching movies on Netflix) customers want their journeys to be easy and familiar, in
Alessandro De Luca, the CIO of Merck Healthcare at Merck Group, delivered the keynote “Merck’s Digital Transformation: The Journey to a Connected Healthcare Experience” at the Technology Insight Summit in Europe. De Luca discussed the potential of smart hospitals, the app-based future of medicine, digital therapeutics, virtual medicines, and more.