Top 5 Digital Transformation Trends In Retail For 2020

Each year, I take a look at the major digital transformation trends hitting every industry. Next up are the big digital transformation trends in retail for 2020.

Before getting into this year’s trends, I want to go over some of the hits and misses we chose for 2019. While we did see major and necessary improvements in omni-channel retail and AI/cognitive computing, I’d say we still have some work to do with cardless checkout and smart beacons. Yes, those technologies are still percolating and will likely continue to mature in the coming year. But for 2020, I see some more significant trends moving the industry forward.

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Former Google HR Chief Laszlo Bock Aims To Revolutionize People Management With Humu

Laszlo Bock is one of the most famous heads of Human Resources ever. Part of this is that he lead HR at Google, and he initiated a number of innovative practices, many of which were captured in his book, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead.

Part of the reason why other HR execs have not become household names is that companies do not think of HR as being as strategic as they should, and therefore the Chief Human Resources Officer is not on an equal footing with the other “chiefs.”

Two and a half years ago, Bock co-founded a company, Humu, that helps CHROs among other executives ensure that teams are as productive and as happy as possible. He has leveraged his experience at Google and GE before that along with the work of prominent academics to develop what Humu refers to as “nudges” or reminders, timed at just the right time to impact behaviors in a positive fashion. Bock describes the genesis of Humu, the technology behind these nudges, and the impact he intends make at companies large and small as a result of Humu. Ultimately, he believes that we are on the cusp of a revolution in human resources akin to the operations and manufacturing revolutions of a century ago.

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How Artificial Intelligence [AI] Can Enhance Our Memory, Work And Social Lives

How smart can our machines make us? Tom Gruber, co-creator of Siri, wants to make “humanistic AI” that augments and collaborates with us instead of competing with (or replacing) us. He shares his vision for a future where AI helps us achieve superhuman performance in perception, creativity and cognitive function – from turbocharging our design skills to helping us remember everything we’ve ever read and the name of everyone we’ve ever met. “We are in the middle of a renaissance in AI,” Gruber says. “Every time a machine gets smarter, we get smarter.”

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How IoT And AI Can Enable Environmental Sustainability

Leveraging AI and IoT for environmental sustainability can help maximize our current efforts for environmental protection. According to a 2018 report by Intel, 74% of 200 business decision-makers in environmental sustainability agreed that AI would help solve environmental problems.

As a society, we continue to face enormous environmental challenges. The use of AI and IoT for environmental sustainability is proving to be one of the most useful tools in our fight for environmental balance. Business organizations can implement IoT and AI in their processes to act more responsibly towards the environment.

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McAfee CEO Chris Young Contemplates The Future Of Cyber Security

Chris Young began his career in cyber security before the term was coined. Back in the 1990s, when Young was in his 20s, his first security company, Cyveillance, which he co-founded, considered itself to be in the “info stack” space.

After multiple leadership roles in cyber security, for the past three years, Young has been the Chief Executive Officer of McAfee, a $2.5 billion revenue device-to-cloud cybersecurity company with 97 million enterprise endpoints and 525 million consumer endpoints. McAfee operates in 189 countries, serving 80% of Fortune 100 firms, more than two-thirds of the Global 2000.

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Why Your Business Needs to Master Digital Platforms Thinking and Design

In today’s ultra-competitive marketplace, every company whether they realize it or not, is creating multiple digital platforms. Why? Because platforms transcend traditional value chains and enable companies to create new business value. What this really means is companies are moving away from processes to platforms to create competitive advantages. The top 10 Fortune 500 companies are platform companies (Apple, Facebook, Google and Salesforce, for example). Moving forward, companies that master platform thinking and design will be the champions. Such is the power of this new way of thinking that most if not all firms are in the process of assembling and refining., If you and your company are to fully benefit from them, you need to understand why this is happening and how you can take advantage of it.

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Can We Protect AI From Our Biases

As humans, we’re inherently biased. Sometimes it’s explicit and other times it’s unconscious, but as we move forward with technology how do we keep our biases out of the algorithms we create? Documentary filmmaker Robin Hauser argues that we need to have a conversation about how AI should be governed and ask who is responsible for overseeing the ethical standards of these supercomputers. “We need to figure this out now,” she says. “Because once skewed data gets into deep learning machines, it’s very difficult to take it out.”

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How Artificial Intelligence Is Preventing Cognitive Overload, Compassion Fatigue And Job Burnout

Organizations are beginning to grasp the severity of burnout and the impact it has on your life and health in the long term. Work can be stressful, and due to many factors including a combination of hours, tasks, measurement and intensity, some jobs result in mental, physical and emotional exhaustion. If stress accumulates to a breaking point, you reach overload, fatigue and ultimately burnout.

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Why SoftBank Invested $300 Million In Robotic Process Automation (RPA)

Robotic Process Automation (or RPA) is one of the hottest areas in the enterprise technology sector these days, reaching $1.3 billion this year, says Gartner. According to the market research firm, RPA software revenue grew 63.1% in 2018 to $846 million, making it the fastest-growing segment of the global enterprise

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