Building resilient health care supply chains has taken on a new urgency in light of the pandemic. The traditional approach to managing the complex web of organizations, people, activities, information, and resources that supply products and services to consumers has fallen short and left many organizations scrambling. We know that
To elevate the human experience, HHS agencies need to deliver the right content to the right person at the right time through their preferred channel. Technology, coupled with a sound personalization strategy, can make it happen. As psychologist, economist, and Nobel Laureate Herbert A. Simon observed, “A wealth of information
Health tech innovators are investing in the Future of Health through platform businesses. Digital platforms can bring together ecosystem participants to build new business models that co-create goods and services, enable wider customer reach, access to new capabilities, and increase revenue. Executive Summary COVID-19, value-based care, data liquidity, consumer expectations,
Infectious diseases rank among the gravest threats to human health alongside global warming and terrorism. New strains continue to evolve every year and can spread rapidly. The consequences can be devastating. The 1918 Spanish flu killed an estimated 50 million people. Today HIV infects 34 million people and the recent
Medical malls, a new type of care delivery location is gaining traction. They can be a pure medical center or a mix of health care services and leased retail space. There are about 30 in the United States. They have the potential to enable hospital-based systems to deliver care more
AI has the potential to significantly improve the quality and cost of health care. But as companies design new offerings, they must take into account the obstacles they will encounter in persuading customers, regulators, and payers to accept their offerings. This article identifies those obstacles and how specific kinds of
“At a roundtable, chief information officers from leading health systems agreed that digital technologies must play an important role in meeting the challenges of the post-pandemic world. Because virtual care is now part of the new normal, health systems must construct a stronger support infrastructure that includes organizational, financial, and
Many governments worldwide are looking at using Artificial Intelligence (AI) and other cognitive technologies as part of making their operations more efficient, better serving their citizens, and increasing the range of ways they can meet their missions.