Around the world, government services are changing. Countries such as Australia, Austria, Estonia, Singapore, and the United Kingdom are already offering life event–triggered or proactive government services. These services could be automatic enrollment in retirement benefits or receiving your child’s birth certificate without having to submit forms. These new types
Category: Digital Transformation
Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It’s also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.
Searching For Unmet Needs In A Digital Era: Improving Your Vision Of Mainstream Users And Challenging Your Vision By Looking At Unconventional Users
Innovation is all about finding and filling people’s unmet needs. But even innovators and organizations renowned for their scanning capabilities often have trouble perceiving and correctly interpreting those needs. Drawing on their work as researchers, teachers, and consultants, the authors outline a four-part framework to help innovators diversify how and
Digital Transformation: What Business And Technology Leaders Need Is Predefined, Easy To Understand And Combine Universally Understood Business Outcomes
The nature of digital transformation has been evolving for decades. We went from turning paper into digits, to optimizing processes with software, to networking, to software as a service (SaaS), to the new digital economy. Before the pandemic, it felt like we were a few years away from a tipping
XAI Can Help Banks Confront The “Black-Box” Nature Of Their Machine Learning Models By Making AI More Explainable, Intuitive, And Understandable
In 2016, author and trained mathematician Cathy O’Neil posited that machine learning models, left unchecked, can easily turn into “Weapons of Math Destruction.” She further suggested that as these algorithms become “highly efficient, seemingly arbitrary, and utterly unaccountable… no one will understand their logic or be able to explain it.”
Research: There Is An Urgency Among Biopharma Executives To Take Risks, Invest, And Innovate Faster To Gain An Edge Over The Competition
Traditionally, biopharma companies were slow to incorporate innovative digital technologies such as artificial intelligence (AI), cloud, and the Internet of Things (IoT) in their operations. But as the COVID-19 pandemic began, companies were forced to prioritize investments in digital innovation and instill it into every aspect of work. Digital transformation
Research: AI, Sophisticated Data Systems And Blockchain Enables Employees To Exercise Greater Strategic Judgment
While the dominant narrative about tech today is that human judgment is being replaced by machines, particularly far down on the org chart, the truth is far more nuanced. The authors have conducted research into decentralized firms in which individual employees have more, rather than less, autonomy. They found that
Research: 5G Is Here, Now It Is All About Making The Most Of It
The world’s first 5G network launched in 2019, and 5G networks have now been delivered by at least 209 operators, spanning 83 countries. 5G offers significantly improved performance over earlier network technologies. But have consumers really noticed? Download speeds are now much faster, but most smartphone applications do not need
Metaverse: Consider Your Use Of Existing Web Technologies Before You Invest
You’ve heard enough about the metaverse to know what it is and how important it could become, but how and when do you plan your business’s first move? When we consider the metaverse not as an unprecedented revolution but instead as an evolution of the web, we can hypothesize that
A Technology Gap: Underinvestment In Technology And Gaps In Boardroom Engagement On Digital Transformation
Over the past few years, technology investment and deployment have expanded dramatically. What is less known is how, or to what extent, boards are engaged in tech matters: Some are, but many are not as engaged as they believe they should be. As part of its Boardroom Frontier series, in
Digital Currencies: Small Businesses Could Benefit From Better And More Competitive Payments Infrastructure
Small businesses have largely been ignored during the debate over digital currencies, even though they’re a hugely significant part of the U.S. economy and have much to gain from cheaper, more efficient payment systems. These businesses work with small margins, have less bargaining power than large companies, and suffer from
When Short-Term Strategic Shifts Are Unavoidable, Make Sure They Are Consistent With The Long-Term Vision
When introducing new strategies in response to the ever-shifting business landscape, executives must take care to align them with the larger picture of where their organization is heading – the company’s “vision.” That’s because when vision and strategy are at odds, employees, shareholders, and customers may lose confidence. To achieve
Web3: Welcome To The World Of DAOs (Decentralized Autonomous Organizations)
Are decentralized autonomous organizations (DAOs) the future? The rise of DAOs as part of Web3 is just beginning, and it remains unclear whether, and how, DAOs might supplant traditional organizational structures. To explain what DAOs offer and who currently uses them in unique ways, the authors answer three key questions:
