It Is Not Always Possible To Learn From Failure In An Organization Because Some Are Unavoidable And Some May Even Be Beneficial

Many executives believe that all failure is bad (although it usually provides lessons) and that learning from it is pretty straightforward. The author, a professor at Harvard Business School, thinks both beliefs are misguided. In organizational life, she says, some failures are inevitable and some are even good. And successful

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23 Low-Cost Customer Delight Examples That You May Try Out To Learn How To Delight Your Customers

A customer base of one-time purchasers is a formula for disaster. Your business can only survive on short-term consumers for so long; in order to prosper, it requires lifetime customers who produce continuous sales. Winning clients’ loyalty, on the other hand, requires perseverance. It’s more than just processing orders, providing

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Why Is Persuasion So Difficult, And What Can You Do To Set People On Fire? Learn To Tell Good Stories

Persuasion is the centerpiece of business activity. Customers must be convinced to buy your company’s products or services, employees and colleagues to go along with a new strategic plan or reorganization, investors to buy (or not to sell) your stock, and partners to sign the next deal. But despite the

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Learning To Code Is Not The Best Investment For All, Instead Become A Digital Collaborator And Learn How To Work With Developers, Data Scientists, User Experience Designers, And Product Managers

While most leaders now know that tech is a vital part of business, many are wondering what they really need to know about technology to succeed in the digital age. Coding bootcamps may appeal to some, but for many leaders, learning to code is simply not the best investment. It

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