As the CEO of the world’s most valuable company, one that works with hundreds of millions of customers and employs more than 150,000 people, Satya Nadella has a unique vantage point for observing technology’s role in combatting Covid-19. The Microsoft chief says he is seeing a migration to newer cloud technology in local governments, schools and hospitals that is in some cases skipping multiple generations of tech.
In its report, Forrester notes that many companies are set to invest more in automation than in rehiring in the wake of the coronavirus pandemic, corroborating earlier reports that had claimed many businesses were already planning to accelerate their automation strategies.
In times of crisis, it may be hard for marketers to know where to begin. In just a few short weeks, people have shifted into protection mode, focused on themselves, their families, their employees, their customers, and their communities. Social media reflects this, with pleas for fellow citizens to follow government safety guidelines. People have crossed partisan lines to build bridges within their neighborhoods and communities and unify against an invisible force.
Coronavirus contact-tracing apps harm privacy. Regardless of whether they protect the data they collect, they require users to walk around with their smartphones on all the time, which is a privacy risk in itself. More disturbingly, they normalise the idea of our behaviour and actions being directly managed end masse by apps. Both set dangerous precedents for individual privacy and liberty, far in excess of any risk that our health data might be leaked.
With cybercrime accelerating as COVID-19 spreads, manufacturing and retail organisations are seeing the most attacks. In a report to be released today that was exclusively provided to the author, security firm Mimecast examines the first 100 days of the crisis and the pattern of scams that has unfolded.
COVID-19 and AI: A Virtual Conference convened experts from Stanford and beyond to advance the understanding of the virus and its impact on society. The speakers and topics engaged the broad research community, government and international organizations and civil society, uniting a global community toward solutions to benefit all of humanity.