4 Key Customer Experience Metrics Every Brands Should Be Aware Of

Most businesses around the world are being forced to take a hard look at their budgets, thanks to the coronavirus pandemic. The smart ones, however, have realized that increasing spend on things like customer experience could be highly valuable in keeping their businesses afloat during this tenuous business climate. Even

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Living, Breathing Brand Identities With Paula Scher

Brand identities are supposed to be built to last. The reality is that most identity programs – no matter how well-strategized, crafted, and tested – are merely guesswork. It’s impossible for a designer to know what cultural, political, economic, and technological shifts will occur in the future. Join Pentagram Partner

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Why There Is So Much Excitement About K3s Joining CNCF In Open Source Community?

Hot on the heels of KubeCon+CloudNativeCon, Rancher Labs announced the acceptance of K3s by the Cloud Native Computing Foundation (CNCF). It’s joining the likes of OpenTelemetry, Network Service Mesh, Longhorn and 30 other projects in the Sandbox. At first glance, it comes across as yet another open source project joining

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The Power Of Self-Learning Systems | A Talk By Demis Hassabis

Demis Hassabis, (Co-Founder & CEO, DeepMind) will discuss the capabilities and power of self-learning systems. He will illustrate this with reference to some of DeepMind’s recent breakthroughs, including the AlphaZero, AlphaStar and AlphaFold systems, and talk about the implications of cutting-edge AI research for scientific and philosophical discovery.

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What Is Good Social Media Marketing Strategy And How To Build It

In recent years, more and more brands are turning to social media for marketing purposes. Indeed, social media marketing has proven to be very effective towards many goals; lead generation, increasing brand awareness and loyalty, and so forth. However, there are also many pitfalls for the unsuspecting and unprepared. Loose

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Six Big Ideas From The Branding Era | Talk At Berkeley-Haas By David Aaker

David Aaker, renowned marketing guru, Vice Chairman of Prophet, and Haas Marketing Professor Emeritus speaks about his decades of pioneering work on branding at his annual talk at Berkeley-Haas.  Aaker comments on both the history and the future of branding, touching on the power of “brand as an asset,” the

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Natural Language Processing Can Helpful To Tame Dark Data

Humans don’t have the time to sift through all the unused data available. NLP could be the answer. Some serious medical conditions, such as sepsis, might be more easily predicted thanks to artificial intelligence (AI). Sepsis, which results from a massive immune response to bacterial infection can often lead to

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Algorithms Alone Can’t Solve Complex Human Problems – UK Exam Results U-Turn

Exam results decided by an Ofqual algorithm for up to 97% of A-level and GCSE students in England will now be scrapped and the projected ‘mock’ grades decided by individual teachers will be reinstated, in a humiliating U-turn for the government. The controversial algorithm, implemented to give standardized grades to

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